By visiting, viewing, accessing, browsing, surfing, making any purchase or using our
website https://www.speedremit.com/ including its sub-domains, website pages, hyperlinks
or mobile optimized version, if any (“Website”) and/or using any of our services, as
defined in our Terms and Conditions (“Services”), you as a user of the Website or
Services (hereinafter referred to as “you”, “your” or “User”) consent to the information
collection, disclosure and use practices as described in this Privacy Policy. The
Website is owned by Speed Remit Worldwide Limited, a company incorporated under the laws
of United Kingdom, having its registered address at 12 AMC House, Cumberland Avenue,
London NW10 7QL, United Kingdom - (UK) (hereinafter referred to as “we,” “us” or “our”).
This Privacy Policy also sets out how we may collect, use and disclose your personal
information in relation to our services.
1. Information We Collect
1.1
Your privacy is important to us and we have taken steps to ensure that we do not
collect more information from you than what is necessary for us to provide the
Services.
1.2
For visiting, viewing, accessing, browsing, surfing or using the Website or our
Services, you may be asked to submit your personal information such as Full Name,
Address, Email, Phone Number, ID details and any such other information, data and
documents as we may deem necessary for provision of the Services, verification of
your identity and complying Due Diligence Requirements. We may utilize a network of
our agents for collection and processing of the Personal Data for the purpose of
provision of our Services.
1.3
We may use your Personal Data (“Data”) as follows:
1.3.1
If, upon visiting the Website, your use is limited to browsing the Website, we
will not collect any Data from you unless you voluntarily provide it to us.
1.3.2
If you contact us or any authorized agent of the Speed Remit Network for the
purpose of using our remittance Services, we will ask you to provide us with your
Data as may be required for that purpose.
1.3.3
If you choose to participate in a customer survey conducted by us or by one of
our business partners, we may ask for some of your Data as may be required by a
particular survey.
2.
Consent and its Withdrawal
2.1
When you visit, view, access, browse, surf, make any purchase or use the
Website, you provide us with your consent to use your Data as per this Privacy
Policy. In order to provide you with the Services, it is necessary for us to collect
all relevant and necessary Data from you. In addition, by filling out forms relating
to our Services, you give us your express consent and permission to use your Data.
3.
How We Use and Process the Data
3.1
The Data collected by us from you may be used to provide you the Services and
better understand your needs in relation thereto, to correspond with you and reply
to any of your questions relating to the Services.
3.2
We use the Data to process the remittance transactions and to prevent fraud and
abuse.
3.3
We will not rent or sell your Data to others. We may store the Data in locations
outside our direct control (for instance, on servers or databases co-located with
hosting providers).
3.4
If you provide any Data to us, you are deemed to have authorized us to collect,
retain and use that data for the following purposes:
-
verifying your identity;
-
Providing you with customer service and responding to your queries, feedback or
disputes;
-
Conducting marketing analysis, sending surveys or newsletters, contacting you
about the Services, activities, special events or offers from us or our partners and
for other marketing, information, service development and promotional purposes;
-
making such disclosures as may be required for any of the above purposes or as
required by law, regulations and guidelines or in respect of any investigations,
claims or potential claims brought on or against us;
-
sending you notices (for example, in the form of e-mails, mailings and the like)
regarding services you are receiving and for billing and collection purposes;
-
Provide and maintain the Services;
-
Notifying you about changes to the Services;
-
Sending you information we think you may find useful or that you have requested from
us;
-
enhancing and improve our Website or Services;
-
Investigating, preventing or taking action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical safety of
any person, violations of our policies or as otherwise required by law;
3.5
3.5 We shall ensure that:
-
The Data collected and processed for and on our behalf by any party is collected
and processed in accordance with applicable data privacy laws;
-
You are always made fully aware of the reasons for the collection of Data and
are given details of the purpose(s) for which the Data will be used;
-
The Data is only collected to the extent that is necessary to fulfil the
purpose(s) for which it is required;
-
No Data is held for any longer than necessary in light of the purpose(s) for which
it is required.
-
Whenever cookies or similar technologies are used online by us, they shall be
used strictly in accordance with applicable laws;
-
You will be informed if any Data submitted by you online cannot be fully deleted
at your request under normal circumstances and how to request deletion of any other
copies of that Data, where it is within your right to do so;
-
Appropriate technical and organizational measures are taken to protect the Data;
-
Data is transferred securely, whether it is transmitted electronically or in hard
copy;
-
You can fully exercise your rights with ease and without hindrance.
4.
Disclosure of Data
4.1
We shall not be able to keep your Data private in response to legal process,
i.e. a court order or a subpoena or a law enforcement agency’s request. If, in our
view, it is deemed appropriate to investigate, prevent or take action regarding
illegal activities, suspected fraud, situations involving potential threats to the
physical safety of any person, violations of our terms of use or as otherwise
required by law, we may be compelled to disclose the Data. Moreover, in case of
takeover, merger or acquisition, we reserve a right to transfer your Data to new
platform.
4.2
We may disclose the Data in the good faith belief that such action is necessary to:
-
Comply with a legal obligation;
-
Protect and defend our rights or property;
-
Prevent or investigate possible wrongdoing;
-
protect the personal safety of users of the Services or the public;
-
Protect against legal liability.
4.3
When necessary, we may also disclose and transfer your Data to our professional
advisors, law enforcement agencies, insurers, government and regulatory and other
organizations.
5.
Data Storage
5.1
Your Data may be stored and processed at the servers in the United Kingdom,
Europe or any other country in which we or our subsidiaries, affiliates or service
providers maintain facilities.
5.2
We may transfer your Data to affiliated entities or to other third parties
across borders and from your country or jurisdiction to other countries or
jurisdictions around the world. Your consent to this Privacy Policy followed by your
submission of such information represents your agreement to that transfer.
5.3
We will take all steps reasonably necessary to ensure that your Data is treated
securely and in accordance with this Privacy Policy and no transfer of your Data
will take place to an organization or a country unless there are adequate controls
in place including the security of your Data.
5.4
We will only retain your Data preferably for as long as necessary to fulfil the
purposes we collected it for, including for the purposes of satisfying any record
retention or reporting requirements under applicable laws. When deciding what the
correct time is to keep the Data, we look at its amount, nature and sensitivity,
potential risk of harm from unauthorised use or disclosure, the processing purposes,
if these can be achieved by other means and legal requirements.
6.
How We Protect Your Information
6.1
We store all the Data submitted by you through the Website at a secure database.
6.2
We are concerned with protecting your privacy and Data, but we cannot ensure or
warrant the security of any Data you transmit or guarantee that your Data may not be
accessed, disclosed, altered or destroyed by breach of any of our industry standard
physical, technical or managerial safeguards.
6.3
No method of transmission over the Internet or method of electronic storage is
100% secure. While we strive to use commercially acceptable means to protect your
Data, we cannot guarantee its absolute security. If you have any questions about
security of the Website, you can contact us at info@speedremit.com.
6.4
Any Data supplied by you will be retained by us and will be accessible by our
employees, any service providers engaged by us and third parties.
7.
Third-Party Service Providers
7.1
We may employ third party companies and individuals to facilitate the Services
("Third Party Service Providers"), to provide the Services on our behalf, to perform
Services-related services or to assist us in analysing how the Website Service is
used.
7.2
These third parties have access to your Data only to perform these tasks on our
behalf and are obligated not to disclose or use it for any other purpose.
8.
Changes to this Privacy Statement
8.1
We may modify these this Privacy Policy from time to time and any such change
shall be reflected on the Website with the updated version of the Privacy Policy and
you agree to be bound to any changes to the updated version of Privacy Policy when
you use the Website or the Services.
8.2
You acknowledge and agree that it is your responsibility to review the Website
and this Privacy Policy periodically and to be aware of any modifications. Updates
to this Privacy Policy will be posted on this page.
8.3
Occasionally there may be information on the Website that contains typographical
errors, inaccuracies or omissions that may relate to service descriptions, pricing,
availability, and various other information, and we reserve the right to correct any
errors, inaccuracies or omissions and to change or update the information at any
time, without prior notice.
9.
Contact US
9.1
If you have questions about our Privacy Policy, please contact us via email at
info@speedremit.com or write us at Speed Remit Worldwide Limited,12 AMC House,
Cumberland Avenue, London NW10 7QL, United Kingdom
Bangladesh
